General conditions of sale Chamaye

Article 1: object

These general conditions of sale aim to define the rights and obligations of Happy Few and of the Customer of products presented by Happy Few on its site www.chamaye.com (hereinafter "the Site"). They apply exclusively between Happy Few, SARL with a capital of €1000 registered under the unique number 882 922 958 RCS PARIS, whose head office is located at 18 rue Yvonne Le Tac - 75018 Paris, France (hereinafter " Happy Few”) and any natural person consumer visiting or making a purchase via said Site (hereinafter “the Customer”).

On the Site, Happy Few allows the Customer to order accessories online (hereinafter "the Product(s)") according to these general conditions.

Any order placed with Happy Few therefore entails the Customer's unreserved acceptance of these conditions. These general conditions may be modified at any time and without notice by Happy Few, the applicable conditions being those in force on the date of the order by the Customer.

These general conditions of sale are permanently accessible at the following address: https://www.chamaye.com , in a computer format allowing them to be printed and/or downloaded, so that the Customer can reproduce or save them.

Article 2: Products and conformity

2.1. The Products offered for sale are presented on the Happy Few website and accompanied by a description.

2.2. The Products offered by Happy Few comply with the standards applicable in France.

The Customer has a description for each Product containing the essential characteristics of the Product concerned. These indications are updated automatically in real time. However, an error in the update, whatever its origin, does not engage the responsibility of Happy Few.

Elements such as photographs, texts, graphics are not contractual. Happy Few takes the greatest care in the presentation and description of the Products to best satisfy the Customer's information. However, it is possible that errors may appear on the Site, which the Customer acknowledges and accepts.

Article 3: Obligations of the Client

3.1. The Customer declares to be at least 18 years old and to have the legal capacity or to hold parental authorization allowing him to place an order on the Site.

3.2. The Customer undertakes to communicate to Happy Few the actual and necessary information for the performance of the service covered by these conditions as requested online and according to his situation, in particular his name, first name, address, telephone. and valid email.

The Customer is responsible for the consequences arising from information transmitted that is false or inaccurate or whose recovery would be unlawful.

3.3. Once the order has been placed, Happy Few sends the Customer an e-mail confirming it. He informs him of the dispatch of the Products.

3.4. The Customer can modify his data (name and address) in the “my account” section.

Article 4: Price, availability and delivery

4.1. The prices displayed on the Site are indicated in euros, all French taxes included (French VAT and other taxes that may be applicable), excluding shipping costs, participation in order processing costs and packaging costs.

Shipping costs, participation in order processing costs and packaging costs will be indicated in the Customer's basket, before the final validation of the order.

Products delivered to countries outside the European Union are not subject to VAT. Any customs duties are the responsibility of the Customer.

Prices are subject to change at any time, in particular due to promotions or sales.

The cost of the telecommunications transmissions induced by the conclusion and/or the execution of the present remains the responsibility of the Customer.

4.2. Happy Few reserves the right to cancel or refuse an order in the event of a dispute with the Customer on a previous order.

4.3. Happy Few can accept orders while stocks last. It informs the Customer of the availability of the Products sold on the Site at the time of the order confirmation.

If, despite Happy Few's vigilance, the Products are unavailable, Happy Few will inform the Customer by e-mail as soon as possible.

Definitive or temporary unavailability cannot in any way engage the responsibility of Happy Few, nor can it give rise to any right to compensation or damages in favor of the Customer.

In the event of temporary unavailability of a Product, Happy Few will inform the Customer of the new deadlines applied by the suppliers and/or manufacturers of the Product concerned. The Customer may also subscribe to an e-mail alert in order to receive an e-mail once the Product becomes available again. It reserves the right to offer the Customer a replacement item of equivalent quality and price. In this case, the return costs resulting from the possible exercise of the right of withdrawal will be borne by Happy Few. In the event that Happy Few cannot provide the Customer with an article of equivalent quality and price or if the latter does not wish this article of equivalent quality and price, the Customer may cancel his order.

In the event of permanent unavailability, and if Happy Few could not provide the Customer with an article of equivalent quality and price, his order will be canceled automatically.

4.4. To buy one of the Products, the Customer can click on its graphic representation. This product is added to his shopping cart already containing, where applicable, other items that the Customer wishes to purchase and previously placed in his shopping cart. The Customer expressly declares to have all the necessary authorizations for the purposes of using the method of payment during the validation of his order. He also undertakes to ensure his solvency before any order, failing Happy Few to be able to proceed with the delivery of the Products ordered. In the event of insolvency, Happy Few also reserves the right to suspend or cancel any order or delivery in the event of non-payment or cancellation of payment.

4.5. Happy Few delivers its Products in Metropolitan France including Corsica, and in Europe.

The products are sent with the delivery note, to the delivery address indicated by the Customer when ordering. Delivery cannot be made to hotels or PO boxes.

4.6. Delivery times are indicated on the site on this page.

In order for these deadlines to be respected, the Customer must ensure that he has communicated exact and complete information concerning the delivery address (such as, in particular: street number, building, staircase, access codes , names and/or intercom numbers, etc.).

Happy Few cannot be held responsible for the consequences due to a delay in delivery if Happy Few provides proof that the non-performance or poor performance of the contract is attributable either to the Customer or to the unforeseeable and insurmountable fact of a third party to the contract. , or a case of force majeure.

In the event of damaged packages (already opened, missing products, etc.), the Customer undertakes to notify Happy Few, by any means, of any reservations within 3 days of receipt of the product.

For all packages not received within 15 days (from the date of shipment of your order), it is your responsibility to inform the Happy Few teams as soon as possible, by email: hello[ @]chamaye.com. After this period of 15 days, no request for exchange or refund will be accepted.

In the event of delivery to a Relay Point, if the package is not collected within 10 days of deposit, it will be returned to Happy Few. The Customer can choose reshipment (at his expense), or reimbursement (the postage of the first shipment will not be included in the reimbursement).

Article 5: Payment

Payment is secure. Happy Few will never be in possession of the bank details of its Customers. It can be done by credit card (via Stripe) or by Paypal.

Cards issued by banks domiciled outside France must be international bank cards. Happy Few reserves the right to cancel any order when the Customer's IP address is domiciled in a different country from the billing and/or delivery address.

In the event of payment by credit card, the amount of the order is debited at the time of the order on the site. The order is paid in one go. The simple fact of providing the bank card number entails authorization to debit the Customer's account up to the amount of the order.

Article 6: Customs duties

Any order placed on the Site and delivered outside of France may be subject to any taxes and customs duties which are imposed when the package reaches its destination. These customs duties and any taxes related to the delivery of a Product are the responsibility of the Customer and are his responsibility. Happy Few is not required to verify and inform the Customer of applicable customs duties and taxes. To know them, Happy Few advises the Customer to inquire with the competent authorities of his country.

Article 7: Returns of Product(s) – right of withdrawal

The Customer has a period of fourteen (14) clear days to exercise his right of withdrawal from receipt of the products.

Without prejudice to the application of the legal right of withdrawal, within fourteen (14) days of receipt of their order, the Customer may ask Happy Few to return the Product(s).

To make a return, the customer must follow the procedure indicated on the return form received with his Order and on the site on this page .

First, the Customer must notify customer service by sending an email to the address hello [@]chamaye.com. He will receive a Mondial Relay return slip to return the package at Happy Few's expense. He must slip the original delivery slip into the package, or if he no longer has the slip, attach his surname, first name, delivery address and order number to the package.

The Product must be returned in its original packaging and condition, new, unworn, unwashed, with the original labels, and accompanied by the delivery note (or a sheet containing the information above).

Returns can also be made at the Customer's expense. In this case, he must return the Product to the following address:

Shop Joey / Chamaye

5 rue Hippolyte Lebas

75009 Paris

07 49 02 40 58

Happy Few suggests that the Customer keep any proof of return. The Customer is responsible for the return, and Happy Few cannot be held responsible if the shipment does not arrive at its destination. No refund can be demanded from the Customer.

In the event of an error attributable to Happy Few (defective item or order preparation error), Happy Few bears the cost of returning the item. The Customer must send the carrier's invoice to Happy Few to obtain compensation.

The returned Product will be refunded within a maximum period of 8 (eight) days from receipt by Happy Few. The refund does not include delivery costs. Reimbursement is subject to Happy Few being able to recover the Products initially delivered. The amount to be refunded will be credited to the Customer's bank account via the payment method used when ordering: Bank Card or Paypal.

Exchanges for another size, color or reference are not possible. To make an exchange, the Customer must follow the return procedure and place a new Order.

If the Customer fails to comply with these conditions, in particular the return conditions, Happy Few will not be able to refund the Products concerned.

Article 8: E-gift cards

Happy Few offers its customers to buy e-gift cards on the site. The Customer pays for the e-gift cards online by Bank Card via the Stripe online payment system or via Paypal. If the order only concerns e-gift cards, the shipping costs are free.

THE e-gift cards are sent by Happy Few by e-mail to the recipients at the addresses indicated by the Customer.

The validity of an e-gift card is 12 months from the date of order by the Customer. The e-gift card can be spent in a single order or in several times. Any user of an e-gift card must also pay the delivery costs attached to their order (excluding the “free shipping” operation).

Article 9: Newsletters

Anyone registered on the Site can subscribe to Happy Few newsletters. Subscribers will receive an email every two weeks on average and can unsubscribe at any time via the unsubscribe link on the newsletter or by sending an email to the address hello[@]chamaye.com.

Article 10: Retention of title

The Products will remain the property of Happy Few until full payment of the price by the Customer.

In the absence of full payment made within a maximum period of 15 calendar days from delivery, the Customer has the obligation to return, at his own expense, the aforementioned goods and the contract is deemed terminated from receipt by Happy Few of goods returned in good condition.

Article 11: Guarantees and liability

Happy Few cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses, or any event qualified as force majeure, in accordance to law and case law.

Article 12: Intellectual Property

Under no circumstances is the Customer authorized to download or modify all or part of the Site and in particular its content (listed products, descriptions, images, videos, blog articles, etc.).

This Site or any part of this Site may not be reproduced, copied, sold or exploited for commercial purposes without the express written permission of Happy Few.

In general, all copyrights, trademarks and other distinctive signs and property or intellectual property rights appearing on the Site will remain the full property of Happy Few or its partners/suppliers.

The Customer is therefore required to respect intellectual property rights and may not in any way use the trademarks appearing on the Site and on the Products if applicable, or register a trademark that would prejudice the holder of the rights, unless otherwise provided by contract.

The same applies to any other intellectual property right.

Article 13: Protection of personal data

Happy Few undertakes to use the confidential information of Customers only within the framework of the operation of its Site.

For the smooth running of the order, the personal data collected will be subject to computer processing, the Customer acknowledges having knowledge of it.

As such, information concerning him may be communicated to technical service providers of Happy Few. In addition, in the context of partnerships, Happy Few may be required to communicate its customer file to its business partners. The use of Customer contact details will be made in accordance with the expression of preferences during registration.

The Customer may oppose the possible transfer to a third party of personal data concerning him, it being specified that this opposition may result in the impossibility of processing his order.

In addition, Happy Few may apply technical means to obtain non-personal information relating to Internet users and intended to improve the functionality of the site, for example by tracking the number of visitors to certain pages.

In accordance with the law of January 6, 1978 amended by the law of August 6, 2004, the Customer has a right to access and rectify personal data concerning him appearing in Happy Few's files. Any request must be sent by e-mail to: hello@chamaye.com or by post to the following address: Happy Few - 18 rue Yvonne Le Tac - 75018 Paris.

This computer processing has been declared to the National Commission for Computing and Freedoms (CNIL) which issued receipt no. 1421436 on March 30, 2010.

Article 14: Force majeure

In the event of the occurrence of an event of force majeure, the party concerned must inform the other within fifteen (15) days of the occurrence of this event, by registered letter with acknowledgment of receipt.

Expressly, are considered as cases of force majeure or fortuitous event, the cases usually retained by the jurisprudence of the French courts and tribunals. All of the parties' obligations will be suspended for the duration of the force majeure event, without compensation.

If the force majeure event continues for more than three (3) months, the contract concerned may be terminated automatically without compensation for either party.

Article 15: General provisions

15.1. Partial invalidity of a clause

If any of the stipulations of these conditions is declared null or unenforceable by a competent court, it will be declared unwritten and will not invalidate the other stipulations.

15.2 . Actualization

These general conditions may be modified at any time and without notice by Happy Few, the applicable conditions being those in force on the date of the order by the Customer.

These general conditions of sale are permanently accessible here in a computer format allowing them to be printed and/or downloaded, so that the Customer can reproduce or save them.

15.3 . Applicable law – Competent court

These general conditions are subject to French law with regard to the substantive rules as well as the rules of form. Any dispute must be subject to a prior attempt at amicable settlement.

15.4 . : Reproduction of the applicable texts (ordinance 2005-136 of February 17, 2005, Consumer Code, Civil Code)

Art. L.211-4. of the Consumer Code

The seller is required to deliver goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility.

Art. L.211-5. of the Consumer Code

- To comply with the contract, the good must:

1° Be suitable for the use usually expected of a similar item and, where applicable:

- correspond to the description given by the seller and possess the qualities that the latter has presented to the Customer in the form of a sample or model;

- present the qualities that a Customer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;

2° Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the Customer, brought to the attention of the seller and which the latter has accepted.

Art. L.211-12. of the Consumer Code

The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.

Art. 1641 of the Civil Code

The seller is bound by the warranty for hidden defects in the thing sold which render it unsuitable for the use for which it is intended, or which so diminish this use that the Customer would not have acquired it, or does not would have given a lesser price, if he had known them.

Art. 1648 paragraph 1 of the Civil Code

The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect.